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2009 Mercedes benz C300 Steering Problems, Complaints and Defects

Issue ID	1179746
Internal NHTSA #	10713687
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	C300
Model Year	2009
File date	17/04/15
Component	STEERING
Product type code	VEHICLE
Description of the problem	In the morning, try to start my 2009 c300 and the car did not start and the steering got locked off of the blue. The car had to be towed to a mercedes dealership at delray beach, fl. The problem diagnosed to be related to: manufacturing defected steering/electrical system related to ignition switch. The following repair stated on my repair report: -steering lock complete replacement -additional time to drill out the old lock mercedes benz dealership service charged me $1464. 00 for the defected steering lock assembly. I searched on internet and a lot of people experienced the same problem (please see the link provided). I called the mercedes-benz usa headquarter at nj and talk to a district service manager and explain to him that my car has only 42k mileage and the steering lock is manufacturing defected and it is not considered normal wear & tear and therefore this should be repaired without charge. Unfortunately it was like to talking to the wall and basically mercedes-benz does not want to take any responsibility and to do anything about it and hit the customer with an expensive repair cost. We as owner of the mercedes-benz should unit and complain to mercedes headquarter and nhtsa and request this defect shall be consider as a recall. I am concern if the steering locks because of the defected part what is going to happen during driving and other cases. Thank you. Http://www. Car-recall. Com/mercedes-benz/c300/2009 http://www. Arfc. Org/complaints/2009/mercedes/c300/steering/problem. Aspx.
Vehicle Mileage at Failure	42000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	DELRAY BEACH, FL
VIN pattern	WDDGF54X49FXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0HXXGCBHEA42577 53BLTEA2XHF020316 KNAMH8176F6583147 KMHSH81UBAU529311 WF0FCDLB2JLY42213 1FTEW1CP5LKF00747 JTDKW3D340D565583 2C4RC1BG6JR364865 MZBEC815VTN073010 WP0AA2A84SK256277 SCFVTJAW8MTV02976 W1VVMLEZ4P4226587

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2009 Mercedes benz C300 Steering Problems, Complaints and Defects, Recalls and Failures

2009 Mercedes benz C300 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?